We also hold a $600 damage security deposit, refundable within 48 hours if nothing is broken, damaged, or stained. Check may be provided upon arrival on booking date.
INSURANCE: Additional Event Insurance is required and may be obtained through Eventhelper.com. Please list the host as additional insured.
DOOR MANAGEMENT: High-traffic Events (ie: large groups or rentals with multiple people cycling in and out during the evening) will require someone from the Guest's team to help manage building access.
FOOD AND BAR
*Beverages: Preferred vendors list available. License required.
*Food: Preferred vendors list available.
*Outside catering is allowed with prior approval.
*End 10PM Weeknights (Sunday through Thursday)
*End 12AM Weekend nights (Friday and Saturday)
Provided that the volume is modest and the music or other entertainment is not louder than normal speaking volume outside the Facility, music and other entertainment may continue after these times for the duration of your event. Music and dancing are permitted (and encouraged) in the Facility. In the event that loud music or noise at your event creates a nuisance, disturbance or violation of the Noise Ordinance, Facility managers and staff are authorized, in their sole judgment, to require the Client and/or Client’s DJ or live music presenter to turn the volume of the entertainment down. Please note that City of San Mateo Noise Ordinance may apply.
Booking time requested must account for 1st person in to last person out. Guests are booking for entire time needed in the space including set up and break down.
SETUP | TEARDOWN
Please consider your setup and teardown needs for the evening and factor time into your booking accordingly. Thank you.
*The Facility wants to make your event here a special and welcome experience. Therefore, every effort will be made to allow you to prepare decorations reflecting your reasonable taste and creative inspiration. However, all decorations must be pre-approved by the Facility’s Event Planning Leader no less than ten (10) days before your event.
*Only the staff and managers of the Facility may rearrange or move Facility furnishings, including, but not limited to, work units, desks, tables, artwork, lamps and seating. No nails, screws, staples or other penetrating fasteners are to be used on Facility walls, floors or ceilings. No tape is allowed on Facility walls, floors and ceilings.
*No floating sky lanterns, fire pits, fireworks, pyrotechnics displays, sparklers, tiki torches, blowing bubbles, bubble machine, fog or smoke machines, candle flames, glitter, foil (non-paper) confetti, rice, rose petals or birdseed are allowed at the Facility or the Facility parking lot or grounds.
*Lights and other decorations may not be attached to trees or other landscaping. No pets and no cooking allowed of any kind.
LOAD-IN TO LOAD-OUT
Included in booking rate. Please coordinate with the facility manager for any and all drop offs and pickups THE DAY OF the event. An additional fee per day will apply for any load-in and load-out outside of date of the booking.
EARLY DROP OFFS & LATE PICKUPS: Early drop offs of equipment outside normal booking hours will require a $50.00 per scheduled appointment.
All excess material (such as boxes, bubble wrap, shrink wrap, foam, other packing and packaging materials, pallets, hangers, etc.) created by deliveries must be removed and disposed of by the rental company, vendor or the Client at the end of the event.
ENTRY AND EXIT
Client agrees that the Facility’s managers and staff may enter and exit the Facility at any time. At least one representative of the Facility will be on site during your entire event and will check periodically with the responsible parties to insure things are running smoothly. We will also be checking the bathroom and the overall Facility, replenishing hand towels and toilet paper, and will be available for questions and to respond to needs or issues that may arise during your event. Trash should be placed in the bins and the host will take care of the rest.
LOST AND FOUND
We do maintain a lost-and-found and our policy is to hold recovered items for up to thirty (30) days. Every attempt will be made to return any recovered item to its rightful owner.
OTHER CONDITIONS AND RESPONSIBILITIES OF CLIENT
Client is responsible for providing a list of all contractors, vendors and other service providers you propose to use for the event to the Facility’s Event Planning Leader not later than two (2) weeks before the Event.