Modern Robata Dining Room

Valet

Parking: Valet parking is available for both lunch and dinner ($15). We are happy to apply all valet charges to your final bill. Events only. Valet must be prearranged with the Director of Events.

TERMS & CONDITIONS Deposits may be made by credit card, wire or company check. Deposits will be applied to the final amount due. Credit Card Guarantee: We require a credit card number to guarantee all reservations for banquet parties. All changes and modifications must be made through [OZUMO’ S specific location’s] Director of Special Events (DSE) unless DSE is on vacation or not available due to unforeseen circumstances. At that point you must contact the General Manager of OZUMO. Hosts, managers, and other personnel with the company do not have the authority to make decisions or changes for any contracts. FOOD & BEVERAGE MINIMUM To reserve any specific space at OZUMO, a food & beverage minimum of is required for events. Should the final bill not meet, the F&B minimum the remaining additional amount will be applied to the final bill as a room fee and all taxes and fees apply. OZUMO reserves the right to charge the additional fee the following day, up to 15 business days. F&B Minimum pertains to food & beverage ONLY and is not applicable towards labor, rentals, room fee, or any other cost. GUARANTEED HEADCOUNT Client/Account is responsible for notifying OZUMO of the guarantee head count to DSE (Director of Special Events) of contracted OZUMO by the proposed deadlines stated below based on space and event size requirements. Final headcount for parties of twenty (20) people or less is required twenty four (24) hours prior to the function unless the event is held on a Monday or the event is held after a bank holiday/ OZUMO (venue is closed). If the event is held on Monday OR the event is held after a bank holiday/ OZUMO holiday (venue is closed) the final headcount is due the Friday 5pm prior to the event. If the bank holiday or OZUMO holiday (venue is closed) falls Tuesday – Friday the final head count is due at 5pm prior to the closed day. (ex: Wednesday venue is closed and event is held Thursday, final count is due Tuesday at 5pm) This is to assist the FOH and BOH management in ordering, prepping, and coordinating the event. For parties of twenty one (21) or more people and the contract not consist in a ½ or full buyout of the space, final headcount is due one (1) week prior to the contracted event date. Should the OZUMO be closed the week prior to the event, the final head count is due ten (10) days prior to contracted event date. All buyouts & partial buyouts require a final headcount thirty (30) days prior to the event. If OZUMO’S Director of Special Events (DSE) does not hear from account/contact listed on the contract, the number above will become the guarantee unless the event grows larger. OZUMO does not grantee space for the contracted event should the event grow larger than the final & contracted guaranteed headcount. OZUMO reserves the right to charge a premium fee for any & all additional guests, subject to the DSE & GM of the venue biased on what the OZUMO needs to ensure product quantity/quality, staffing, and potential loss of revenue for the company. Should the number of attendees decrease on the day of the event, OZUMO reserves the right to charge for the confirmed number of attendees as the guest count is final. Should the head count increase any time after the final headcount deadline, OZUMO reserves the right to not only charge food and beverage applicable to the updated guest count but also reserves to charge an inconvenience fee (additional fee) up to two hundred and fifty dollars ($250) per person. This does not include any vendor or third (3rd) party hires. Third (3rd) party accounts/contracts/hires may have other contractual obligations and subject to different terms and agreements. Day of increased headcounts WILL be charged an additional fee of a minimum of twenty five dollars ($25) per person on top of the cost of addition food, beverages, supplies, rentals, taxes fees etc. associated with the contractual obligations as long as the venue can accommodate additional guests. OZUMO does not guarantee the additional guests will have the same contracted food & beverage items, as they are subject to availability. However, OZUMO will do everything in its power to do so. If OZUMO cannot serve the same items, (a) comparable item(s) will be offered. This does not include any vendor or third (3rd) party accounts/contracts/hires. Third (3rd) party hires may have other contractual obligations and subject to different terms and agreements. GUARANTEED LOCATION, DATE & TIME OZUMO does not guarantee availability of the location, time & date listed on the contract until confirmation is given by DSE after the contract is signed by contact/account listed on the contract. Please be advised, if contracted party is running past the contracted date & time, the account/contact is required to notify the establishments’ manager on duty (MOD) prior to the event. This does not guarantee the contracted space is available after the contracted time frame. Another event/party/group may have the space immediately after and will be given priority. OZUMO will do everything in its power to ensure a wonderful event within the time frame of said contract agreement and OZUMO ability. This does not include any vendor or third (3rd) party accounts/contracts/hires. Third (3rd) party hires may have other contractual obligations and subject to different terms & agreements. In case of a no-call/no-show after twenty five (25) minutes after the contracted start time, the reservation, as well as the space, will be released. The credit card on file will be charged the full contracted agreement for all costs, agreements and fees within the contract. By signing the contract client (account and/or contact) agrees to the terms & conditions stated within the contract. A singed contract is due ASAP; OZUMO does not put space(s) on hold. Verbal contracts are not valid and thus sending in a signed contract is important. OZUMO does not place space(s) on hold(s), of any sort, without a signed & deposited contract. A signed contract does not fully grantee space. This is a first come first served situation. The first signed contract is the binding contract with OZUMO. OZUMO will continue to send out proposals for event spaces until a binding (signed/deposited) contract had been returned & confirmed by the DSE. TAXES & FEES OZUMO supplements their employee wages by instituting a twenty percent (20%) surcharge on each special event, banquet, and catering bill. This surcharge used to compensate the staff for their services. Additionally, a six percent (6%) admin fee, four percent (4%) SF employer mandate, and the current city/state sales tax is applied to all items purchased, rented, consumed, listed within the contract or added the day of event. Taxes are subject to change on the day of the event per the government and not negotiable. The admin fee is a processing fee associated with the set up & development of all special events, menu printing, and coordination of events. SF Employer Mandate is a fee which goes directly towards employee’s city health care and city programs was put into place in SF back in 2008. It is taxed. If guests were to dine in the restaurant and not as a contracted event the fee is 2% higher. DEPOSITS Deposits may be made by credit card, wire, cash, or company check. Acceptable Credit Cards include: Visa, Amex, Mastercard, and Discover. OZUMO do not accept dinners cards. The deposit will be applied towards the final bill at the conclusion of the event. A receipt will be emailed via the booking platform and will be applied to final invoice and contract. CANCELLATION POLICY Third party vendor contracts may not be subject to the same cancellation policies of OZUMO and thus do not apply towards OZUMO’s contract Terms & Policies. OZUMO reserve(s) the right to charged account/contract based upon the 3rd party agreement. A 4% fee will be deducted for any cancellation to go towards credit card processing fee for the return of the payment. If a cancellation occurs within seventy two (72) hours of any contracted banquet/event, the deposit(s) is/are non-refundable and the event contract minimum or total whichever is higher is charged unless otherwise stated below. For Buyouts & Room Bookings which hold larger than (twenty) 20 people, the deposit becomes non-refundable if the cancellation occurs within thirty (30) days of the contracted date. For small room bookings up to twenty (20) people, deposit is non-refundable fifteen (15) days prior to contracted event date. If a small room booking (up to twenty people) is canceled fourteen (14) days prior to event, payment in full is due for the food & beverage minimum or contracted total, whichever is higher, and will be charged to the account/contact on the contract. Cancellations for Non-Room Bookings (without minimums) with parties of fifteen (15) to twenty six (26) people, the deposit becomes non-refundable, should the cancellation occur within seventy two (72) hours of the contracted date. If OZUMO is able to refill the additional seats no other charge will be taken unless a specialty menu is created and/or special items are purchased per the contract. Special items will be charged if the items were purchased at time of cancellation. Cancellations for parties of twenty (20) people or less and is NOT associated with a room buyout, is required twenty four (24) hours prior to the function unless the event is held on a Monday or the event is held after a bank holiday/ OZUMO holiday (venue is closed). Private sushi chef deposits (50%) are non-refundable if cancellation occurs within seven (7) days of the event. Private Sushi Chef contracts which cancel seventy two (72) business hours (see final headcount for holiday/closure notifications) prior to the event, 100% of the contract is non-refundable. MENUS Menus are subject to change based on availability and seasonality. OZUMO will do everything in its power to adhere to the preferred menu on the contract however certain things are out of control such as weather, droughts, seasons, freshness etc. OZUMO chefs reserve the right not to serve items based on quality, safety and freshness. CREDIT CARD GUARANTEE OZUMO requires a credit card number to guarantee all reservations for banquets/events. A credit card must be entered under the payments tab for the deposit amount even if the amount is $0. This allows OZUMO to use this card for final payment the night of the event without the card holder or credit card present. Should a cancellation occur where payment is due, the card on file will be charged for the balance. If a credit card deposit is taken but the contract is not signed, the deposit is considered to be a binding agreement between Card Holder/Client/Account and OZUMO holding both parties to the contracted agreement. However, if the contract is signed and a deposit has not been taken, this is considered a binding agreement between Signee/Account/Contact and OZUMO. PAYMENTS Payment may be made by credit card, cash, wire or company check. Cash payments of $9,999 or more are not accepted unless special consideration is made with the Director of Special Events prior to the contracted event. Any cash payment of $10,000 (ten thousand) must be reported to the Federal Bureau of Investigation (FBI) within fifteen (15) days of the transaction for every transaction of said amount OZUMO supplements employee wages by instituting a 20% surcharge on each banquet and catering bill used to compensate the staff for their services. Additionally, a 6% admin fee, 4% SF employer mandate, and 8.5% sales tax will be applied to all food and beverages. The admin fee is a processing fee associated with the set up and development of banquets and events. Sales tax is subject to change at any time due to government requirements. The current tax percentage will be applied to final bill and not the contracted amount. Tax is not negotiable and subject to change without notification. Unless otherwise arranged by the Director of Special Events, the entire bill is due at the end of the event. OZUMO kindly asks that parties use no more than 4 credit cards when splitting the final payment. American Express, Visa and MasterCard are gladly accepted. Final Wire payments must be sent 24 hours prior to any contracted event. Proof of payment must be sent to Director of Special Events. If final payment via wire has not been received a credit card will be required to pay for the event the day of the event and refunded once the wire is received. If a deposit is taken but the contract is not signed, said deposit is considered to be a binding agreement between Card Holder/Host and OZUMO holding the both parties to the contracted agreement. Adding a credit card to the contract is not considered binding. The payments must be processed and in the OZUMO’S account in order to consider the agreement binding. However, if the contract is signed & a deposit has not been taken, that is considered a binding agreement between Signee/Account/Contact and OZUMO. LATE FEES A late fee will be applied to final bills should the final payment not go through, arrive late. Late fee is 1% (incrementally) of final bill charged every twenty four (24) business hours after event date and time. FORCE MAJEURE If the Contract becomes impossible to perform by either party due to acts of God, war, government regulations, disaster, strikes, civil disorder, curtailment of transportation facilities, or other emergencies making it illegal or impossible to provide the facilities or to hold the event, this Contract may be terminated for any one or more of such reasons by written notice from one party to the other provided that the reason for said termination is in effect in California or the immediate surrounding area and is in effect within 30 days prior to the arrival date. ALCOHOL POLICIES Outside liquor and beer is prohibited. Outside wine and sake are allowed up to two (2) 750ml bottles as long as the bottles are not on the beverage menu of the OZUMO AND a thirty ($30) dollar corkage fee is charged to each bottle. A magnum bottle is considered two (2) bottles and charged $60 corkage fee. All guests must be twenty old (21) years old unless the OZUMO event is in the restaurant or the offsite location offers food. All twenty one (21) year old guests must show valid ID before entering the premise and/or requested by any OZUMO staff member, security, or police officer. OZUMO reserves the right to not serve intoxicated guests. OZUMO reserves the right to shut down any event or remove guests if they become too rowdy/disrespectful/racist to staff and or other guests/or too intoxicated. DAMAGES OZUMO reserves the right to charge an additional fee(s) should the space (onsite or offsite) become trashed/damaged in any way OR items destroyed/broken/stolen at the hand of the contracted guests &/or vendors. The final fee will be determined once clean up or repairs are quoted. The fee will be charged to the host/signee/card holder to the card on file (unless otherwise informed of a different payment type to DSE) with an invoice sent to Contract Contact via email. This will not be charged until Account/Contact is notified of the costs. THIRD PARTY VENDORS All third (3rd) party vendor contracts including but not limited to, entertainment, security, rentals, linens and florals are subject to their own contractual obligation; OZUMO does not take liability or responsibility for said vendors. All third party vendors must be vetted by the Director of Special Events and OZUMO reserve(s) the right to refuse vendors based on past experiences or lack of insurance. All non-preferred vendors must have a 2 million dollar liability license on file with OZUMO, 1 week prior to the event date undersigning OZUMO listed on the contract as the insured. Depending on the event size and location OZUMO reserve the right to require adequate security at the expense of the Account/Contact. OTHER A cake cutting fee of $2.50 per person is charged for any outside desserts for ALL people in attendance/count on final contract (whichever is higher). OZUMO does have a valet (accept weekends); however it is not complimentary to guests. Please inquire with the DSE to inquire about the fee and if it can be added to the bill at the end of the event. Bubbles, confetti, glitter are prohibited within & around the OZUMO property. Latex of any kind is prohibited at any OZUMO property as it opens up the ability for lawsuits based on exposure or over exposure of latex resulting in an allergy, and due to increasing allergies. Nothing may be adhered to the walls, floors or space without prior consent from the Director of Special Events and stated in the contract. Permanent marks and/or changes to the OZUMO are prohibited at any OZUMO unless prior approval of the General Manager, Director of Events. If the GM of the property is not available, approval from the President or Vice President of OCI (Ozumo Concepts International, Ozumo’s corporate company) and property owner is required in writing. Linens, florals, and rentals are an additional cost & do not come complimentary with the space. Outside vendors must be approved in writing by DSE of OZUMO. OZUMO reserve(s) the right to shut down any event or remove guests if they become too rowdy/disrespectful/racist to staff and or other guests/or too intoxicated. OZUMO reserves the right to refuse service to any one at any time. OZUMO is/are not responsible for lost or stolen items on or off property & cannot be held liable for lost or stolen items checked on property.