{"id":106086,"date":"2024-04-25T11:21:30","date_gmt":"2024-04-25T18:21:30","guid":{"rendered":"https:\/\/www.peerspace.com\/resources\/host-spotlight-driving-revenue-and-delighting-customers-with-add-ons\/"},"modified":"2025-02-11T12:53:23","modified_gmt":"2025-02-11T20:53:23","slug":"host-spotlight-driving-revenue-and-delighting-customers-with-add-ons","status":"publish","type":"post","link":"https:\/\/www.peerspace.com\/resources\/host-spotlight-driving-revenue-and-delighting-customers-with-add-ons\/","title":{"rendered":"Host Spotlight: Driving Revenue and Delighting Customers With Add-ons"},"content":{"rendered":"\n<p>Eduard is the founder of Cocoon Flex Spaces, a company that manages bookable spaces in New York City. Eduard started Cocoon Flex Spaces in 2016 and has grown to list 29 spaces around New York, now leading a team of seven full time employees, in addition to a talented team of contractors. Peerspace has been an important contributor to that growth, and Eduard and team have now hosted hundreds of Peerspace guests for photo shoots, video shoots, meetings, birthday parties, weddings and more.<\/p>\n\n\n\n<p>\u201cMy first booking with Peerspace was 8 years ago, it was in May 2016. My background is in interior design and architecture, and I had my own studio that I was testing,\u201d said Eduard.&nbsp; \u201cI was constantly redesigning the space and trying to monetize it, and that\u2019s when Peerspace landed in NYC. I liked getting bookings through Peerspace, and from there, I started building this business of managing many, many properties.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><picture><source srcset=\"https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-1024x683.avif 1024w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-300x200.avif 300w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-768x512.avif 768w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-1536x1024.avif 1536w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-2048x1366.jpg 2048w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-750x500.avif 750w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" type=\"image\/avif\"><source srcset=\"https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-1024x683.webp 1024w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-300x200.webp 300w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-768x512.webp 768w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-1536x1024.webp 1536w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-2048x1366.jpg 2048w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-750x500.webp 750w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" type=\"image\/webp\"><img src=\"https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-1024x683.jpg\" height=\"683\" width=\"1024\" srcset=\"https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-1024x683.jpg 1024w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-300x200.jpg 300w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-768x512.jpg 768w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-1536x1024.jpg 1536w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-2048x1366.jpg 2048w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-750x500.jpg 750w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" class=\"wp-image-107048 sp-no-webp\" alt=\"\" loading=\"lazy\" decoding=\"async\"  > <\/picture><\/figure>\n\n\n\n<p>As Eduard\u2019s studio took off for photoshoot bookings, Cocoon Flex Spaces expanded into meetings and events, and are now experts in all three activity types. As Eduard received more bookings for photoshoots, meetings, and events, he realized that while each activity is different, there was an important throughline for providing a great experience for guests, regardless of activity: offering the right <a href=\"https:\/\/support.peerspace.com\/hc\/en-us\/articles\/360032457672-What-are-add-ons\">add-ons<\/a>. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-pullquote\"><blockquote><p>\u201cWhen I started, we only charged for space rental, but when we started having multiple properties, we realized that it was very important to have someone onsite,\u201d said Eduard. \u201cThis ensures guests follow the guidelines, but also ensures we\u2019re providing great service to guests. We require a studio manager or event coordinator add-on for every booking, and guests love it. As a result, what we offer is super close to booking a professional studio or event space.\u201d<\/p><\/blockquote><\/figure>\n<\/blockquote>\n\n\n\n<p>Eduard\u2019s <a href=\"https:\/\/support.peerspace.com\/hc\/en-us\/articles\/360032808091-How-do-I-create-an-add-on\">add-ons<\/a> have added thousands of dollars to his business, and in turn have allowed him to provide a top tier experience for guests.&nbsp;<\/p>\n\n\n\n<p>\u201cHaving someone onsite changed the whole game for us,\u201d Eduard said of the \u2018Casa Manager\u2019 add-on. \u201cWithout them, it would be chaotic. Personal events especially are so emotional and every detail is so important to guests. If you\u2019re hosting a wedding, you\u2019re likely booking ten months to a year in advance. You don\u2019t want someone who is in the wedding party handling the questions or directing guests when they start arriving. The Casa Manager knows everything about how the space works. They know where to direct guests, how the A\/V works, how to operate the waterfall in our space, they can advise on the right layout for the space, and they can help manage vendors, caterers, and servers.\u201d&nbsp;<\/p>\n\n\n\n<p>The same logic applies for production shoots and meetings: having an expert in the space can help ensure a smooth experience for guests.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>\u201cWhen you have a massive two-day commercial shoot for a company like Apple, they are probably spending seven figures between talent, equipment, and property rentals. They appreciate the professional approach. This type of add-on is really good for guests in all categories.\u201d&nbsp;<br><\/p><\/blockquote><\/figure>\n\n\n\n<p>Eduard\u2019s event bookings speak for themselves \u2013 he\u2019s hosted weddings, brand activations, commercial shoots, video shoots and more. He recently worked with Pepsi to plan a company offsite including a cooking workshop and team-building activities, and in 2019 he hosted Vice President Kamala Harris for a video shoot during her presidential run.<\/p>\n\n\n\n<p>Add-ons have helped grow Eduard\u2019s business, and to be able to look ahead to the future of the business.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><picture><source srcset=\"https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-1024x683.avif 1024w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-300x200.avif 300w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-768x512.avif 768w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-750x500.avif 750w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1.avif 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" type=\"image\/avif\"><source srcset=\"https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-1024x683.webp 1024w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-300x200.webp 300w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-768x512.webp 768w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-750x500.webp 750w,https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1.webp 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" type=\"image\/webp\"><img src=\"https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-1024x683.jpg\" height=\"683\" width=\"1024\" srcset=\"https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-1024x683.jpg 1024w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-300x200.jpg 300w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-768x512.jpg 768w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1-750x500.jpg 750w, https:\/\/www.peerspace.com\/resources\/wp-content\/uploads\/Eduard-Space-3-1.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" class=\"wp-image-107047 sp-no-webp\" alt=\"\" loading=\"lazy\" decoding=\"async\"  > <\/picture><\/figure>\n\n\n\n<p><br>\u201cWe see a lot of repeat clients across our spaces,\u201d he said. \u201cWe have 29 properties now, and we see a lot of guests rebooking and looking at our other spaces. We have a strong foundation to continue growing \u2013 we\u2019re aiming to have 100 properties in the next two years.\u201d&nbsp;<\/p>\n\n\n\n<p>Check out Eduard\u2019s spaces <a href=\"https:\/\/www.peerspace.com\/profiles\/56d727f16253fd0600e1c3b8\">here<\/a>.&nbsp;Interested in creating add-ons for your space?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Hosts can learn more about add-ons <a href=\"https:\/\/support.peerspace.com\/hc\/en-us\/articles\/360032457672-What-are-add-ons\">here<\/a>, and find a step-by-step guide for creating add-ons <a href=\"https:\/\/support.peerspace.com\/hc\/en-us\/articles\/360032808091-How-do-I-create-an-add-on\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Eduard is the founder of Cocoon Flex Spaces, a company that manages bookable spaces in New York City. Eduard started Cocoon Flex Spaces in 2016 and has grown to list 29 spaces around New York, now leading a team of seven full time employees, in addition to a talented team of contractors. Peerspace has been<\/p>\n","protected":false},"author":1,"featured_media":106497,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","footnotes":""},"categories":[1285,1293],"tags":[1298,1284,306,1286],"cohorts":[],"class_list":["post-106086","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resources","category-spotlights","tag-blog","tag-host-tips","tag-inspiration","tag-published"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Host Spotlight: Driving Revenue and Delighting Customers With Add-ons - Peerspace<\/title>\n<meta name=\"description\" content=\"Eduard is the founder of Cocoon Flex Spaces, a company that manages bookable spaces in New York City. 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