Effective Date: June 8, 2021
We collect and process your personal information in order to provide you an optimal experience possible when you interact with us. The following chart describes the type of information we collect, the source of that information, our purposes for using the information, and the third parties with whom we may share the information.
|Classification of Data||Categories of Data||Source of Collection|
|User Data : Data we collect about the individuals who use our services. We associate this data with a unique ID (Host ID or Guest ID) depending on the type of user.||Name, email address, zip code, phone number (including country code), city, government ID, title, affiliated organizations such as professional or employment-related information, uploaded photos, social media handles, website URL's affiliated with the user, communications to and from users (including email and chat feature communications), identity verification information, which may include Social Security Numbers (SSNs) , or Social Insurance Numbers (SINs).||Provided by you (Users) and third parties.|
|Device and Location Data : Data we collect about the device you are using||Internet and associated network information, browser type, device type, method of sign-on, device ID information, IP address.||Devices.|
|Platform Activity Data : Information we collect about how you interact with the Peerspace Platform||Access date/time, pages viewed, searches made, messages sent, inquiries made, requests made, bookings made, reviews written, boards created, analytics data, error logs.||Users and devices.|
|Information about Spaces : Information associated with the spaces listed on our service, which may be associated with a particular individual but typically is associated with a business. We assign a Space ID to unique spaces as well as a Listing ID to unique listings.||Address (street address, city, state, province, zip, postal code, country, metropolitan area), latitude and longitude of space, time zone, venue capacity, onsite contact information, space entry instructions, Wi-Fi access instructions.||Users and third parties.|
|Booking Information : Information related to a particular Booking. We assign Booking IDs to each unique Booking.||Start/End date, start/end time, Booking details (services descriptions, event description, attendee count, prices, taxes, fees), communications regarding Booking.||Users.|
|Vendor Information : Information we collect about vendors who provide services via our Services.||Vendor email, services description, locations, contact information, website, survey responses, vendor questionnaire responses.||Vendors.|
|Survey/Feedback Information : We collect information when you fill out a form, provide feedback, or otherwise communicate with us.||Survey question responses, feedback, email correspondence.||Users.|
|Contract Information : We collect information related to the agreements signed between users.||Contracts signed, signatures (including electronic signatures), affiliate information, contract terms and other information.||Users, vendors, and third parties.|
|Sensory Information: Audio data, such as a recording of your voice when you contact us via Support||Your voice, recordings of support phone calls, calls connecting you with other users||Users|
|Payment Data : We collect information about the means by which you submit or receive payment through our platform||Credit card information, bank account information.||Users and third parties.|
|Other Data : We collect additional information from individuals depending on how they use our Services.||Calendar information (if access is provided), Space Wi-Fi information, miscellaneous communication information, information related to Events, Bookings, Spaces, or Users (including guest lists, diet restrictions, physical restrictions, or other information).||Users, vendors and third parties.|
|User Interaction/Dispute Resolution : We collect information related to the interactions between our users and other users or third parties. Sometimes this is to facilitate communications between individuals, to resolve disputes, or for other business purposes compatible with the reason for collection.||Information provided in relation to our business purposes.||Users, vendors, and third parties.|
|Background Check Information : We may conduct background checks on various individuals as part of our efforts to ensure the safety and security of users on the site.||Information related to background checks.||Background check service providers.|
As part of Service offerings we undertake a multitude of operations which require the processing of personal information. For example, our business purposes include: (1) accepting, coordinating, managing, and processing Listings and Bookings; (2) facilitating purchase transactions for goods and services; (3) providing top-level customer support, accommodations, and personalized services and amenities; (4) engaging in quality control in order to improve our offerings to you; (5) facilitating communications between parties; (6) engage in content based or interest-based advertising, (7) ensuring the safety and security of our users, our staff, and all other persons visiting our platform or the properties listed on it, including verifying your identity; (8) prevent, detect, and investigate fraud, cyber incidents, or other illegal activity; (9) communicating with you and others in relation to your use of our services, including providing legal updates; (10) administering our record-keeping for legal, tax, and operational purposes; (11) exploring new and unique ways to provide products and services; and (12) doing our best to fulfill your requests. Our commercial purposes are to advance our commercial interests, including for advertising and marketing. To learn more about how your personal information is processed for marketing and advertising, please see Your Marketing and Ad Choices below.
In order to provide you our service and to fulfill our business and commercial purposes, we may disclose your personal information outlined in Section II. Information disclosed to facilitate bookings and other interactions between customers, and to enable your use of the Peerspace platform may include demographic information; financial information; government identifiers; protected classification characteristics; transaction history; internet, application, and network activity; location data; sensory (audio data); professional or employment-related information; and inferences about you.
In addition to the disclosures described above we may also disclose your personal information with your consent for purposes described at the time we obtain your consent.
We are committed to protecting the security of any personal information you provide. We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.
All financial information you provide, such as credit card data, will generally be transferred over a Secured Socket Layer (SSL) connection (provided that it is supported or enabled on your browser). In spite of these protections, any information submitted over the Internet could be intercepted or otherwise corrupted during transmission, and we cannot guarantee the complete security of any data submitted over the Internet. Sensitive personal information is stored on servers or locations protected by procedures and technology designed to block reasonably foreseeable intrusions by unauthorized third parties. The servers are under our control at all times but may be hosted, managed or otherwise maintained by third party service providers with whom we contract. These third party service providers have no right to use or access this data other than in performing their services for us.
You may access and change certain information that you submitted during registration (if you have registered at the Site) at any time by providing your username and password. Please keep your password in a safe place and do not provide this information to anyone. We strongly encourage you to check the accuracy of your data regularly as we will use your e-mail, phone number, and home address to communicate with you regarding products or services that you have requested. We will not be liable for any problems or difficulties that arise as a result of your failure to keep your information up to date.
While we do not target individuals in the EU or other jurisdictions outside of the United States, we are aware that individuals from outside the US may interact with us and inquire about the adequacy of our data protection. The United States has not sought nor received a finding of "adequacy" from the European Union under Article 41 of the GDPR. We collect and transfer to the U.S. personal data only with your consent (as provided herein); to perform a contract with you; or to fulfill a compelling legitimate interest of ours in a manner that does not outweigh your rights and freedoms.
Opt-Out of Third-Party Personalized Advertising
You may opt out of cross-site third party personalized advertising using several industry-provided frameworks that many advertisers and advertising networks, exchanges, platforms, and technology providers participate in:
|Framework||List of Participants||Direct Link to Opt-Out|
|Network Advertising Initiative (NAI)||https://www.networkadvertising.org/participating-networks/||NAI Opt-Out Link|
|Digital Advertising Alliance (DAA)||https://youradchoices.com/about||DAA Opt-Out Link|
|Digital Advertising Alliance of Canada (DAAC)||https://youradchoices.ca/en/participating-companies||DAAC Opt-Out Link|
|Digitrust||https://www.digitru.st/participating-companies/||Digitrust Opt-Out Link|
Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes including analytics and you will still see ads from us, but the ads will not be targeted based on behavioral information about you and may therefore be less relevant to you and your interests.
Adjust Your Browser Setting to Block Third Party Cookies
You can also use your web browser to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation. Guidance on how to control cookies in popular browsers is contained here:
To successfully opt out, you must have cookies enabled in your web browser (see your browser's instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use so you must opt-out of each web browser on each computer you use. Once you opt out, if you delete your browser's saved cookies, you will need to opt-out again.
Set Do Not Track
Your browser and other mechanisms may permit you to send do-not-track signals or other similar signals to express your preferences regarding online tracking. However, because there is not yet a defined response to do-not-track requests, our Site does not respond to your browser's do-not-track request. We cannot control third parties' responses to do-not-track signals or other such mechanisms. Third parties' use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.
Adjust Other Settings
You can adjust the information that other third parties collect about you:
Subject to limited exceptions under applicable law, you have the right to access, update and correct inaccuracies in your personal information in our custody and control. You may request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his or her personal information records.
We are committed to complying with the Children's Online Privacy Protection Act (COPPA). Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we receive personal information that we discover was provided by a child under the age of 18, we will promptly destroy such information. Parents are encouraged to supervise their children's online activities and consider the use of other means to provide a child-friendly online environment. Additional information is available on the Direct Marketing Association's home page at http://www.the-dma.org. If you would like to learn more about COPPA, visit the Federal Trade Commission home page at http://www.ftc.gov.
If you would like to update your information, modify your communication preferences, or if you do not want to receive marketing communications from us in the future, you can contact us by e-mail at [email protected]. Please note, we do not accept consumer rights requests via email.
If you have any questions or comments regarding our privacy practices, or about the manner in which we or our service providers treat your personal information, please contact Rony Chammas (Chief Product Officer) at [email protected].
Effective Date: January 1, 2020
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain additional privacy rights related to the personal information we collect about you. Generally, the CCPA provides you with rights to know about the personal information we collect about you and rights to have personal information we collected from you deleted in certain circumstances. Please see below to learn more about your rights under the CCPA and to learn more about our practices. Not all of your personal information is subject to the CCPA. The CCPA does not apply to personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRA). Your personal information may be subject to these other privacy laws and your personal information that we maintain may be exempt from the CCPA.
What Is Personal Information? The CCPA provides personal information rights to California residents. The CCPA defines personal information as information that "identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular" California consumer or household. Personal information does not include publicly available information or consumer information that is de-identified or aggregate consumer information.
Who Do We Share Your Personal Information With? We share personal information with other users, third party vendors or service providers you engage with on our site, and our trusted third party service providers, including but not limited to our cloud service providers, web development, analytics, and security providers, communications providers, and internal and external advisors or auditors, payment processors, dispute resolution providers, advertising providers, governmental entities, social networks, and other users.
Rights to Have my Personal Information Deleted? You have the right to request that we delete personal information we have collected from you, subject to certain exceptions and exemptions. Absent an exception or exemption, upon receipt of your request, and after we verify your identity, we will delete and will request that our service providers delete your personal information.
How Do I Exercise My CCPA Rights? How Do I Exercise My CCPA Rights? If you are a California resident and would like to submit a CCPA request, you may submit a request via our CCPA rights portal: https://privacy.peerspace.com/consumer/index. Only you, or a person you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To authorize another person to make a verifiable request on your behalf, you must provide that person with written permission clearly describing their authority to make a request on your behalf. That individual must also be able to verify their identity with us and provide us with their authority to act on your behalf. An individual to whom you have provided Power of Attorney pursuant to Sections 4000 – 4465 of the California Probate Code may also make a request on your behalf.
How Will You Verify My Identity If I Make a CCPA Request? In order to verify your identity, we will obtain certain information from you and use it to verify your identity using reasonable methods. These methods may include matching information you provided to us with information already maintained by us or through the use of a third party identity verification service. We will use the information you provide to verify your identity and to respond to your rights request and for no other purpose.We cannot respond to your request or provide you with personal information if we are not able to verify your identity or authority to make the request or confirm the personal information relates to you.You are not required to have an account with us to make a verifiable request.