Welcome to our home. First and foremost, I want to thank you for the opportunity to be your host and invite you to enjoy your stay in our special home. We are very excited to have you and hope you enjoy your time here. We want you to feel that this is your home away from home. Please feel free to let us know if you need anything or if you have any concerns. We trust that you would enjoy your time here and we will do everything that we can to ensure that you have a great experience and memorable time during your stay. We love our home and hope you will too. Please make yourself at home and treat it as you would your own. As Super Hosts, our goal is for you to have an amazing time creating wonderful memories.. Our goal is to provide you, our Airbnb Guests, the most memorable, fabulous experience possible.
You can visit our webpage (www.orchardhillestate.com) for additional information such as where to dine, shop, theatre, supermarkets, where to golf, etc. Please like us on Instagram & Facebook. the homeowner.
A hard copy of the house manual will be located in the kitchen along with local menus from restaurants for your convenience.
Please contact us if anything is broken, not working properly, or if you have any questions, concerns or just need an explanation. For example: to work the A/C or Heat in the house. We have 8 zones and it can be a bit complex if one is not accustomed to how to use them efficiently. We want you to enjoy your stay and if something isn't right, contact us immediately and we will do whatever we can to help improve and/or fix the situation.
CHECKOUT PROCEDURES:
When departing, please put all dirty dishes in the dishwasher, add dishwasher detergent and start the dishwasher. Wash all of your pots, pans, etc. Brooms & mops are located in the door next to the refrigerator. The steamer, vacuum and additional mop (Spin Mop) is in the door by the side of the Butler’s Staircase. Please leave our home as you found it. Strip any and all of the beds of the linens that you used and leave them on top of the bed that they are being stripped from. All towels including kitchen, bath & any towels in addition to the towels have used at the pool should go on the floor in the laundry room on the 2nd floor. We send out all of this to the local dry cleaner and this makes it easier for our cleaning staff. We have 7 thermostats in the house that control heat of which 2 of them control our 2 Central Air Conditioning systems in addition to window units. Please turn off window A/C when you check-out. If you are not sure about anything, do not hesitate to contact us as we are always here for you.
Please make sure that all doors and windows are closed & locked. Turn off ALL lights and A/C please and don't forget to put the keys back in the lock box. You will receive your own passcode for the lock box. Our lockbox pass code will be changed after your stay. If KEYS are lost & a locksmith has to be called to change the keys, you will be charged his fee of $125.
Check in - 4pm. Check out - 11am. This is a large home and we need time to prep and prepare for your arrival and prep for our next guest. Guests are subject to a $250 early check-in. This cost covers our expedited housekeeping.. Late checkouts are subject to 50% of the night’s rate (if available).
THINGS TO KNOW::
INTERACTION WITH GUESTS:
As much as required, and as little as desired. Owner and Host are available at all times via text, messaging or phone. We keep interaction with guests to a minimum but are always here for you if you need us. We respect your privacy. We greet and welcome you and give you a tour/walk-through of our home so that you are familiar with everything, including heat, A/C, grills, hot tub, etc. There is a white binder marked House Manual in kitchen with house rules and emergency numbers for you and your guests (please advise your guests). You can always contact us 24/7 with questions. Our home, pool hot tub and grounds are yours to ENJOY!
SUGGESTIONS:
Please feel free to leave suggestions or a note at our home on things that would improve your experience.
FIRST AID/SAFETY:
There is a first aid kit in the mud room (entrance) right next to the kitchen. There are 6 fire extinguishers in the house; next to each fireplace and pellet stove, garage, furnace in basement as well as the entranceway to the kitchen from the mud room.
There is a buoy located at the pool for emergency rescue and depth markers are on the sides of the pool.
There are 4 fire extinguishers in the house; one next to each fire place and one in the kitchen.
Lighting please do not tamper with outdoors light or light switches as they are there for your safety
Inside the home, there are smoke and carbon monoxide detectors. There is also a first aid kid and safety card. In case of an emergency, please call:
IN CASE OF AN IMMEDIATE MEDICAL, SAFETY OR FIRE EMERGENCY CALL 911. Please Notify me after contacting 911 at (914-262-7459)
POLICE: Address: 369 Nininger Rd, Monroe, NY 10950 Phone: (845.782.8311)
FIRE: Mombasha Fire Co. Address: 526 NY17M, Monroe, NY 10950 Phone: (845.782.9516)
Harriman Engine CAddress: 1 N Main St, Harriman, NY 10926 Phone:(845.783.1120)
MEDICAL EMERGENCIES If a guest is in need of a hospital
GOOD SAMARITAN HOSPITAL. Address: 255 Lafayette Ave, Suffern, NY 10901 Phone: (845.368.5000)
ORANGE REGIONAL MEDICAL CENTER. Address: 707 East Main Street, Middletown, NY 10940 Phone: (845.333.1000).
SAINT ANTHONY COMMUNITY HOSPITAL 15 Maple Ave, Warwick, NY 10990. Phone: (845.986.2276)
URGENT CARE
CRYSTAL RUN HEALTH CARE
Monroe Urgent Care: 807 Route 17M Monroe, NY (845.615.6999). Monday - Saturday 8 a.m. – 8 p.m.; Sunday 8 a.m. – 6 p.m.
Middletown Urgent Care 155 Crystal Run Road. Middletown, NY (PHONE NUMBER HIDDEN) Monday - Saturday 8 a.m. – 8 p.m.; Sunday 8 a.m. – 6 p.m.
KITCHEN USE:
We have our own condiments, spices, etc. that you may find in the refrigerator and/or pantry. They are ours and we put it there for your use should you need it. Please don't throw them out. If you use something up, let us know so that we can replace it or please replace it on your own.
HOMEOWNER OCCUPANCY/PREMISES INTERACTION:
Given the recent changes to the short term rental policies, we are sometimes on the premises, however, we are virtually invisible. We respect your privacy and will have as little or as much interaction with you during your stay. Our home, grounds and amenities are all yours for you to have and ENJOY as your home away from home. Welcome home. The manager and others may be on premises at the barn.
WATER:
Our water is from well water and tastes delicious. Please be considerate and not run the water unnecessarily as it is a precious natural resource
SUPPORT OF LOCAL BUSINESS:
In order to keep our home up and running, it is very important that we support the local businesses. We have established several relationships with restaurants and other services for your convenience. Please use these services so that we can show support for our local community. We do not receive any kickbacks for the services that we recommend. However, our local community would greatly appreciate your support. For example, we have established a relationship with our local liquor store who will give our guests discounts. We hope you use these services.
Please leave our Mansion in the same way you found it or even better. PLEASE TREAT OUR 150+ YEAR OLD HOME WITH THE RESPECT IT DESERVES. This house manual must be given to all of your guests to ensure that everyone will comply with our house rules.
INSTRUCTIONS: ** For instructions on how to use most appliances, please download the TINE tag app. There are scannable barcodes next to each appliance. The TINE tag app will demonstrate “how to” visually with detailed instructions.
PELLET STOVE
To use the pellet stove (during winter months): Open the lid located on the top of the stove. Pour in the pellets that are in the bag by the side of the stove. Once the Hopper is filled, move some pellets to the right side so that you can close the top as it has a latch that when filled, interferes with its closing. Next, turn the switch once to the right (clockwise) all the way, then once back to the left (counter clockwise) and then back to the right again to set it on the temperature that you desire. Usually the MEDIUM setting is just right. If it gets too hot for you, just dial it down less. Do not turn it all the way to the right as it will not make it any hotter but just burn through the pellets a lot quicker. You can keep the stove on all night when you retire to the bedrooms or leave for the entire day. It is perfectly safe and this is what it is meant for.
WOODBURNING STOVE
Stock with kindling and firewood. Please only use our firewood and do not put anything in the stove other than wood. Please fill the bear tin with water. Do not use lighter fluid. Do not place anything on top of the stove.
WASHER/DRYER
Should you need to use our washer/dryer: It is a front loader so we use H/E laundry detergent only. Front loaders need a lot less detergent than regular washers. The cup is market for the H/E detergent. Usually it is 1/3 of the cup size Then follow directions.
DISHWASHER
Please make sure that you use dish washing detergent meant for the dishwasher and not dish soap (other wise, we will have an I LOVE LUCY episode in the kitchen). The house is on Well Water and Septic systems.
TOILETS AND BATHROOMS
Please be kind to our septic system and DO NOT FLUSH anything in toilets other than toilet paper. Discard feminine products in the garbage pail. No feminine products should be flushed at anytime. If it is found that feminine products have been flushed and clog the septic system, you could be charged for the damages. We do not have a garbage disposal in the home so all food, scraps, etc. should be removed from the sink and tossed in garbage pails. A strainer is in the kitchen sink.
2. RULES AND REGULATIONS:
SMOKING:
Please NO smoking or vaping in the house. This is a Smoke Free home. Smoking is allowed outside only. Please do not smoke on our decks and use our railing to put them or flick them onto our driveway. Cigarette butts and matches to be disposed of properly. Smoking inside the house will result in a $500 fee. You and your guests are required to pick up their cigarette butts from our lawn and/or driveway. Cigarette butt pickup has a fee of $125.
LIGHTING:
The West Wing/Entertainment staircase lighting is on automatic setting. Please do not touch the light switches there as it will interfere with the automatic operation. Touching the light switches will cause the system to not properly function and this is a safety hazard. The light for the staircase should automatically turn on and off.
There are string lights by the pool, please turn off the lights when not in use. Please use the pool lights at night for your safety. We are not responsible for trips and falls.
Please turn off the fountain and lights when not in use.
Lighting please do not tamper with outdoors light or light switches as they are there for your safety
HEATING:
Instructions on how to light and stoke the wood-burning stove and the pellet stove are located near each one. Please download the free "Tine Tag" app. Once the app is downloaded, just scan the QR code located near each stove and the video will pop up with instructions. We supply firewood for the wood burning stove and pellets for the pellet stove.
DO NOT ENTER SIGNS:
Respect our privacy and do not enter spaces with signs that read “Private”.
ESSENTIALS
We provide initial essentials (toilet paper, paper towels etc). We provide 1 roll for each bathroom and a roll of paper towels for the sink. We also supply dishwasher soap, shampoo, conditioner etc. We also supply all kitchen necessities. However, should you run out, we ask that you go to the store and purchase what you need. We do not supply essentials or any services for guests not staying in the house. This includes events, weddings etc.
We have provided all the basic necessities such as clean bedding, fresh towels, bathroom supplies and more. You can also have full access to our washer and dryer. Our kitchen is at your disposal so enjoy. Feel free to any of our cookware, utensils, appliances as well as any condiments, creamers, sugar, spices, etc., that you will find in the refrigerator and/or pantry as these are ours and left for you to use if you need them. Please do not throw them out.
USE OF THE FACILITIES ARE AT YOUR OWN RISK:
Swimming and use of the pool, pool area, Hot Tub, Fire Pit, Fountain, Balconies, BBQ grills, and/or exercise equipment is at guest's own risk. Homeowner assumes no responsibility or liability. Safety buoy is located at the pool for emergency rescue. Depth markers are on the sides of the pool.
The homeowner (host) is not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The homeowners are not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.
FIRE PIT
You may only burn firewood. Painted or pressure treated wood is not permitted. Please keep fire at a reasonable size. Do not break tree branches for firewood. You may purchase our firewood, if available. Otherwise, please buy some from the local store.
GRILL:
We supply initial propane. Additional propane can be purchased by the guest at the local store. We also supply grill tools. Use of the grill is at your own risk.
BALCONIES:
There is a weight limit and max number of people per balcony. No more than 4 people are allowed on the small balconies with a max weight limit of 800 pounds. No more than 6 people are permitted on the larger balconies. Use of the balconies are at your own risk. There is absolutely no smoking allowed on balconies.
GLASS POLICY:
There is absolutely NO glass allowed at the pool area. We supply all Melamine glassware, bowls, plates, pitchers, etc. for your convenience and for you to use. These are dishwasher safe top rack ONLY. They are not microwave safe. You are welcome to bring your own or use paper goods so you don’t have to wash ours. If we find glass bottles or broken glass, clean-up fee starts at $300-$1,000.
RECYCLING:
Place all recyclables in the green recycle bins which we will keep in the moat or entranceway for you. The garage pails are on the side of the house. If you use all of the space in the recycling bins, please put the remaining recycle items in garbage bags & put with recycling. Please do not just throw it in a huge pile on the ground.
BALCONY USE:
Use of small balconies are limited to 4 adults. Maximum weight 800 lbs.
Use of large balconies are limited to 6 adults. Maximum weight 1000 lbs.
SWIMMING POOL & POOL AREA
Use it at your own risk. There is no lifeguard on duty. Homeowner assumes no responsibility or liability. A buoy is located at the pool for emergency rescue and depth markers are on the sides of the pool. NO GLASS of any kind is allowed in the pool area or in hot tub. This includes beer, wine, liquor & soda bottles. Please use our poolsafe dishware and glasses. If we find glass bottles or broken glass, there is a $300-$1000 clean up fee. Children must be supervised by the pool and hot tub at all times. Please do not run, roughhouse, wrestle, push others or dive into the pool. The gates to the pool area must be closed and locked at all times. When the pool is closed for the season, please do not walk on the winter covering. Hot tub should be covered and locked immediately when not in use. This will keep the water hot in the hot tub.
NOISE:
We must be respectful of our neighbors. The town has a Noise Ordinance for 9pm. No excessive noise or loud music after 9:00 pm outside which is when the noise ordinance goes into effect. Music must be kept to a dinner level during the evening. Though neighbors are acres away, sound travels at night. Inside you may enjoy your party/event and time at our home. You must use your INDOOR VOICES on the balconies, at the hot tub, pool area or any area outside after 9PM. We consider INDOOR VOICES to be soft and contained. We love our neighbors and love our guests - please help us keep our space sacred and not disturbing the neighbors. Creating loud noises will make our neighbors angry and ruin this experience for you and other guests.
Noise pollution has become a major concern as this area is residential. We ask that you do your part to keep this AirBnB a successful experience for everyone. Music must be kept at a dinner level during the evening. At 9:00 pm the noise ordinance is in effect and loud sounds are taken inside.
There is a WHISPER ZONE by the hot tub. After years of experience, this has forced us to charge a $500 fee for those who violate this request. This money goes to the neighbors for the inconvenience of being disturbed. There are small children that live on our street. I would prefer not to do this, so we ask that you please help us by respecting the peace and being tranquil.
GUEST AND VISITOR POLICY:
People other than those in the guest party may not stay overnight on the property. Any other person in the property is the sole responsibility of guest. The Homeowner has not represented this house as an event facility, therefore, there is a limit to the number of visitors at any one time (in addition to registered occupants) of four (4), unless otherwise agreed between host and guest. The homeowner must be informed all the names of all people staying on the property and any guests that are considered visitors. Visitors must be preapproved and may be subject to a guest fee at the host’s discretion. In accordance with platforms such as Airbnb, Home Away, VRBO, Trip Advisor, Flip Key, etc. should you end up with any unexpected additional guests, that there will be an additional pp/pd charge at the going rate. If it is found out that there are more people are staying at the property, your reservation is subject to cancellation as you specified and/or losing the security deposit.
The Homeowner (Host) is not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The Host are not responsible for the loss of personal belongings or valuables of the Guest but if found by Host or Manager, will keep them for you. By accepting this reservation, it is agreed that all Guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise. If any guests are invited to the house to stay or visit that the host has not been made aware of and approved, or if there is an event that was not approved or communicated with by the host you will loose your deposit.
EVENTS:
Should an event be allowed, homeowner (host) will not be responsible for any other person and is the sole responsibility of guest. At no time, may any of these visitors remain overnight or assume any guest privileges whatsoever, including but not limited to the use of the kitchen and shower. There is an event fee if guest is having any type of event. Guest is subject to losing their security deposit (at minimum) if having an event and host does not know. In addition, the host has the right to terminate the event and remove all people from the property, including those staying at the home, since this would be a breach of contract. The guest will not receive any refund and will lose their security deposit automatically.
We consider the following events: bachelor/ bachelor parties, wedding showers, weddings, corporate events, graduation parties, rehearsal dinners, Sunday brunches, birthday parties, large family reunions. ** This is not a comprehensive list. Please message the host about what type of event you are having.
Any planned events at the listing must be approved by the property owners beforehand. Additional unpaid for guests will be charged the going rate.
For weddings and other events, please see our wedding & event contract. Below is not a comprehensive list of rules and regulations for weddings. Please see official contract.
Weddings must supply their own paper products (toilet paper, etc). Weddings may not use our tables, chairs, dishes, glasses, utensils etc. This must be supplied by the caterer or a rental company
Day of coordinator and emergency contact: We require that we have 3 people’s contact information in case of an emergency. We require that you have a day of coordinator. You may use our day of coordinator for an additional $400. This is someone who is responsible for knowing where all the plugs are, telling the caterers where to put things, restocking bathrooms, and helping out where needed. They are also available if something goes wrong or needs to be fixed. Most guests feel most comfortable using our day of coordinator since they are familiar with the home and can troubleshoot any problems.
Planned events must have event insurance. The guest is responsible for purchasing this insurance and submitting proof to the homeowner.
We require that you submit names and contact information for all vendors. They must also submit proof of insurance.
MUSIC AND ENTERTAINMENT:
The proximity of local residences to the homeowner is that venue sounds, specifically sound related to music, must be kept at reasonable levels. All music must end by 9:00PM if the event is held outside. If the event is held inside, no loud music may be played after 10:00PM. DJs should supply a generator for large sound systems and lights.
PARKING:
Should additional space be needed, the GUEST should make arrangements to shuttle people back and forth from the outside parking lot.
BATHROOM USAGE:
The GUEST and the GUEST’s overnight guests are entitled to use all of the facilities of the house. However, we require that the GUEST rent Executive Port-A-Potties for events larger than 50 people.
ALCOHOLIC BEVERAGES:
As the host of a private party, the GUEST acknowledges responsibility for the proper and lawful consumption of alcoholic beverages at the homeowner during the duration of the event described in this contract. GUEST and their agents are responsible for adherence to applicable laws governing the serving of alcoholic beverages. GUEST will refuse service to any person appearing to be under the age of 21 or any person who appears to be intoxicated. The catering service or its agent will provide all alcoholic beverages consumed in accordance with the laws and regulations of the State of New York. The alcoholic beverage service will end no later than 10:00 PM. The GUEST agrees to fully cooperate and assist the homeowner, the catering service and its agent in enforcing the laws of the State of New York and the policies of the homeowner regarding the consumption of alcoholic beverages. If the caterer does not have a liquor license, the GUEST must purchase liquor liability insurance and a license for the day of the event.
RESPONSIBILITY AND SECURITY:
the homeowner state does not accept any responsibility for damage to or loss of any articles or property left at the homeowner prior to, during or after the event. The GUEST agrees to be responsible for any damage done to the homeowner by the GUEST, their guests, invitees, employees, or other agents under the GUEST’s control. Further, the homeowner shall not be liable for any loss, damage, or injury of any kind or character to any person or property caused by arising from any act of omission of the GUEST, or any of their guests, invitees, employees, or other agents from any accident or causality occasioned by the failure of the GUEST to as a material part of the consideration of this agreement, hereby waives on its behalf all claims and demands against the homeowner for any such loss, damage, or injury of the GUEST, and hereby agrees to indemnify and hold the homeowner free and harmless from all liability for any such loss, damage or injury to other persons, and from all costs and expenses arising there from, including but not limited to attorney fees, court fees and medical bills.
ADDITIONAL RULES:
Decorations: All decorations must be removed without leaving damages. Be kind and leave the property as your found it. If lit candles are used, we ask that you provide a glass base for each candle.
No furniture may be left on the premises overnight (chairs, umbrellas, arbors, or tents) unless ORCHARD HILL ESTATE is notified prior to the event.
Placement of tables, tents, live music, catering equipment etc. must be approved by ORCHARD HILL ESTATE.
Alcohol must not be served to minors. ORCHARD HILL ESTATE reserves the right to have a manager on the premises to stop by and oversee the facilities. The manager has the right to close down all alcohol service and/or evict inebriated guests from the premises if at any time, the manager deems alcohol consumption to be excessive.
All electrical outlets on the property are available for use by the wedding parties and their vendors with the exception of the DJ, which is required to bring their own generator and light system. The parties are welcome to inspect the locations and numbers of outlets prior to booking.
TOURS:
We will allow 1 tour to our home. However, after this, we will charge $50/hour to compensate our host/manager for their time.
AGE REQUIREMENTS & CHILDREN:
All guests must be over 21 years of age unless supervised by a parent or legal guardian. We do not allow prom parties or graduation parties for high school students.
Unsupervised children are not to use the baby grand piano or other musical instruments. The piano is 100 years old. Please do not put glasses, cups or anything on the piano that could damage it or leave a mark. The piano has just been tuned. Nothing should be placed on the piano and please keep it covered when not in use. It was just tuned up for your enjoyment.
We allow children with the following stipulations: Guests are responsible for any and all necessary 'baby proofing'. Children under the age of 13 must be supervised by an adult at all times.
MECHANICAL FAILURE AND BREAKAGE
If there is a mechanical failure, you must notify the HOST immediately. If anything is wrong, not working properly please notify us immediately so that we can remedy the situation. We may not know something is not working right. Or, the last guest might have broken something and did not let us know. Your enjoyment in our home is important to us so please, let us know immediately.
Keep the property and all furnishings in good order and only use appliances for their intended uses. We understand that accidents happen. Please alert us if you or your guests broke, damaged, stained, etc. anything.
PARKING:
There is absolutely no parking or driving on our grass. You may also not park on the streets in Harriman. If you need additional parking, please let us know.
INTERNET
The use of the high speed broadband internet connection is subject to the terms and conditions set forth by our Internet Provider.
PETS:
No pets allowed unless approved by the homeowner (host) with a full house rental. There is an additional pet fee and deposit. Please give us the name and type of pet. Should pets be allowed, under no circumstances, are pets allowed on any furniture at any time. Any evidence that pets on furniture may incur extra cleaning fees. If homeowner and guest agree that pets may be allowed, all pets must be on a leash, be up to date on rabies and vaccinations. Heartworm is highly recommended as well as tick and flea medicines. All pets should be treated with flea and tick repellent (minimum of 3 days prior to arrival). Fleas and ticks are rampant in the country and can cause harmful illness to pets and humans. Guests should provide proof that animals were treated with flea and tick repellent.
Pets must not cause damage to premises or furnishings. If damages are caused, the cost of the damage may be deducted from security deposit.
Guest should prevent pets from producing excessive noise at a level that disturbs the neighbors.
Pet(s) will not be left unattended for an undue length of time, either indoors or outs. Pet(s) will not be left unattended on balcony, patio, or porch.
Homeowner assumes no responsibility for illness or injury that may incur to pet(s) or humans while on the premises. The Guest shall be solely responsible for the pet(s) while on the property. Animals may not jump up on beds or furniture to safeguard any pet dander or fur for our child and future guests who have allergies.
HOUSEKEEPING:
There is no daily housekeeping service but can be available for an additional charge. We do not permit towels to be taken from the house (to the beach, etc.).
Please see our policy on guest check out for cleaning up procedures.
ADDITIONAL PARKING/ VEHICLES ON PREMISES:
Unless pre-approved and discussed in detail with the host, there are absolutely no RVs or camping on our property.
Please also seek approval for parking for caterers etc.
DRUG AND ILLEGAL ACTIVITIES
There is a zero tolerance policy for the use of drugs or other illegal substances.
PENALTIES AND ADDITIONAL CHARGES:
Glass clean up fee: $300 - $1000
Noise complaints: $500
Management fee’s time to deal with unruly guests: $200
Guest fees: subject to going rate/ per person/ per night
Smoking inside the home: $1000
Damaged/ missing items: assessed one a case-per-case basis
Failure to have guests pre-approved: $1500
Failure to clean up after the party: billed based on cleaners time and the amount of mess
Dumpster rental for garbage left on premises after the wedding: $650
Event fees: case-by-case basis
ADD-ON SERVICES:
Fire wood
Catering
Day of coordinator
Housekeeping
SECURITY
For your security, the entrances and exterior of the mansion are the ONLY places with 24 hour surveillance, Do not touch these cameras. Please live as you wish inside home.
The homeowner and host have the right to enter the home and premises if there is any suspicious activity or if there is a safety concern or emergency.
The host and homeowner have the right to terminate any staff for violations of the terms and conditions.
CONTACTS
For any questions about the home please do not hesitate call or text me (phone number will be in manual and also after you have booked).
Enjoy and treat our special home as if it were your own!
Thank you and we hope you will enjoy your stay. We are always available for you should you have any questions by phone, text, email. As hosts, our goal is for you to have a wonderful, memorable, pleasurable stay in our home.
THIS IS A LEGAL CONTRACT:
This Rental Agreement and Contract (the “Agreement”) is a legally binding agreement made and entered into as of the Reservation Date written below by and between the undersigned person(s) or company (the “Guest”) and the undersigned owner, manager or agent (“Rental Agent”), pursuant to which the Guest has agreed to rent the residence described below (the “Property”), for the duration of the Rental Term for the Total Rental Fee and other good and valuable consideration as described herein. OCCUPANCY Guest agrees that no more than [Max Guests] persons shall be permitted on the Property at any time during the Rental Term, all of whom shall comply with the conditions and restrictions imposed upon Guest under this Agreement. CONDITION AND USE OF PROPERTY The Property is provided in “as is” condition. Rental Agent shall use its best efforts to ensure the operation of all amenities in the Property, such as internet access, satellite or cable TV access or hot tubs, fireplaces as applicable. Rental Agent shall not be held responsible for such items failure to work, but will make every effort to correct any issues as reported as quickly as possible. Guest acknowledges that use of amenities such as hot tubs, pools, spas, fireplaces, decks, and the like may be potentially dangerous and involve potential risks if improperly used, particularly with regard to children and such use is at the Guest’s own risk. Guest shall use the Property for residential purposes only and in a careful manner to prevent any damage or loss to the Property and keep the Property in clean and sanitary condition at all times. Guest and any additional permitted guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbors, nor shall Guest use the Property for any immoral, offensive or unlawful purposes, nor violate any law, association rules or ordinance, nor commit waste or nuisance on or about the Property. DEFAULT If Guest should fail to comply with the conditions and obligations of this Agreement, Guest shall surrender the Property, remove all Guest’s property and belongings and leave the Property in good order and free of damage. No refund of any portion of the Total Rental Fee shall be made and if any legal action is necessary, the prevailing party shall be entitled to reimbursement from the other party for all costs incurred. ASSIGNMENT OR SUBLEASE Guest shall not assign or sublease the Property or permit the use of any portion of the Property by other persons who are not family members or guests of the Guest and included within the number of and as permitted occupants under this Agreement. RISK OF LOSS AND INDEMNIFICATION Guest agrees that all personal property, furnishings, personal affects and other items brought into the Property by Guest or their permitted guests and visitors shall be at the sole risk of Guest with regard to any theft, damage, destruction or other loss and Rental Agent shall not be responsible or liable for any reason whatsoever. Guest hereby covenants and agrees to indemnify and hold harmless Rental Agent and their agents, owners, successors, employees and contractors from and against any costs, damages, liabilities, claims, legal fees and other actions for any damages, costs, attorneys fees incurred by Guest, permitted guests, visitors or agents, representatives or successors of Guest due to any claims relating to destruction of property or injury to persons or loss of life sustained by Guest or family and visitors of Guest in or about the Property and Guest expressly agrees to save and hold Rental Agent harmless in all such cases. RELEASE Guest hereby waives and releases any claims against Rental Agent, the Property owner and their successors, assigns, employees or representatives, officially or otherwise, for any injuries or death that may be sustained by Guest on or near or adjacent to the Property, including any common facilities, activities or amenities. Guest agrees to use any such facilities or amenities entirely at the Guest’s own initiative, risk and responsibility. ENTRY AND INSPECTION Rental Agent reserves the right to enter the Property at reasonable times and with reasonable advance notice for the purposes of inspecting the Property or showing the Property to prospective purchasers, renters or other authorized persons. If Rental Agent has a reasonable belief that there is imminent danger to any person or property, Rental Agent may enter the Property without advance notice. UNAVAILABILITY OF PROPERTY In the event the Property is not available for use during the Rental Term due to reasons, events or circumstances beyond the control of Rental Agent, Rental Agent will apply due diligence and good faith efforts to locate a replacement property that equals or exceeds the Property with respect to occupancy capacity, location and value that meets the reasonable satisfaction of the Guest. If such replacement property cannot be found and made available, Rental Agent shall immediately return all payments made by the Guest, whereupon this Agreement shall be terminated and Guest and Rental Agent shall have no further obligations or liabilities in any manner pertaining to this Agreement. ADDITIONAL TERMS TO THE RENTAL AGREEMENT In addition to the standard terms included herein, Guest acknowledges and agrees that the following additional terms and conditions apply to the Guest’s rental of the Property: GENERAL PROVISIONS This Agreement contains the entire agreement between the parties with regard to the rental of the Property, and any changes, amendments or modifications hereof shall be void unless the same are in writing and signed by both the Guest and the Rental Agent. This Agreement shall be governed by the laws of the Commonwealth of Massachusetts. The words “Rental Agent” and “Guest” shall include their respective heirs, successors, representatives. The waiver or failure to enforce any breach or provision of this Agreement shall not be considered a waiver of that or any other provision in any subsequent breach thereof. If any provision herein is held invalid, the remainder of the Agreement shall not be affected. Any notice required to be given under this Agreement shall be in writing and sent to the contact information included herein. This Agreement may be signed in one or more counterparts, each of which is an original, but taken together constitute one in the same instrument. Execution of a digital signature shall be deemed a valid signature.
As the short-term vacation rental business is constantly changing, these rules are subject to change to reflect the demands of the business.
Accepting and providing payment for this booking means that accept the terms, conditions, rules, and restrictions of this document. This vacation rental lease becomes binding from check in to check out. We are not responsible for any other expenses incurred in booking this rental such as airfare, etc.