HOUSE RULES & OTHER THINGS TO NOTE
-NO PARTIES: Parties are strictly prohibited. Any violation will result in immediate eviction, no refunds, a minimum fine of $1000, plus any damages, additional cleaning fees and private security fines and fees..
-POST 1PM BOOKINGS FOR SAME-DAY CHECK-IN: If you book for a same-day check-in after 1 PM, please be aware that we may require until 6 PM to fully prepare and clean your unit, as well as conduct a thorough quality check and restock it. This is due to our vendor scheduling process, which initially showed the home as vacant and scheduled the necessary tasks for the later shift of our in-field teams. Should this situation arise, we will inform you promptly, and you are welcome to drop off your bags at our 4 PM check-in time. Your patience is greatly appreciated as we strive to make everything picture-perfect for your stay!
-PET POLICY: While we love your furry friends, our pet friendly homes only apply to dogs. Cat stays MUST be reviewed on a case by case basis in advance of booking and are typically only approved for longer stays and for additional fees to appropriately mitigate afterwards.
* One pet will be subject to a non-refundable $150 fee, and each additional pet will be $100. A $500 fee will be charged per undisclosed pet, and a $25 fee will be charged per poop left behind. Guests are liable for any pet damages.
- ADDITIONAL IDENTITY VERIFICATION: Due to short-term rental regulations in Atlanta, additional identity verification is required for all guests just like a hotel. We need to verify that your booking profile is indeed your own and prevents stolen identities. Minty Living utilizes a secure third-party vetting provider with 256-bit military encryption and GDPR compliance we do not store, keep or disseminate your information in any way.
-MINIMUM AGE: The minimum age for booking a Minty Living property is 25 years old. On a case by case basis we reserve the right to make exceptions to this rule. Further clarification of stay details, confirmation of awareness of all house rules and that there is a zero tolerance of events as well as an additional deposit may be required in the instance of exception.
-ELECTRIC VEHICLES: Kindly be aware of an extra $5 per night fee for charging electric vehicles using the home's electricity. It is essential to inform Minty Living in advance; otherwise, additional charges and penalties may be incurred.
-LATE CHECK-OUT POLICY: Standard check-out time is 10 AM. If you fail to vacate the property by the designated check-out time or the agreed-upon late check-out time with Minty Living, you hereby grant us the authority to impose a late departure fee of up to one night's rental cost, along with a $150 cleaner call-out fee and are liable for any future lost rents. Furthermore, we retain the right to remove all occupants and their belongings from the premises.
Should an uncommunicated late check-out or squatter event disrupt the arrival of an incoming guest, you will be held liable for the lost revenue incurred by the affected reservation. In cases where unlawful occupation of the property necessitates the intervention of private security or law enforcement by Minty Living, you will be responsible for covering all related rents, fees and fines. Your understanding and adherence to these policies are crucial in ensuring a smooth and respectful stay for all parties involved.
- DS & DURGA LARGE FORMAT SPA PRODUCTS: Kindly inform our team if you plan to take the spa amenity bottles home to avoid any unexpected charges. If bottles are missing the following replacement cost will be automatically charged to guest:
- Shampoo $20
- Conditioner $20
- Body Wash $20
- Body Cream $25
-LINEN DAMAGE NOTICE: Kindly be aware that linens showing significant stains or excessive soiling will incur charges as per the following fee structure. Please remove your makeup with the provided black washcloth provided
- Washcloth $10
- Hand Towel $15
- Bath Towel $20
- Flat Sheet $45
- Fitted Sheet $45
- Pillowcase $20
- NO UNAUTHORIZED GUESTS: Only registered guests are allowed on the premises. Management must be informed of every individual staying in the property. A fine per guest will result if not disclosed.
- QUIET HOURS: Quiet hours are between 9pm-8am. Guests must be respectful of neighbors. Failure to comply may result in a fine of one night's rent.
-NO SMOKING POLICY: Smoking is strictly prohibited indoors. A violation of this policy will result in a $1500 fine + 5x days rent for the home to be blocked off for ozone remediation. Additionally, if interior smoking during your stay affects other guests, or the next guest occupant, you will be held responsible for any resulting lost revenue. Your cooperation in maintaining a smoke-free environment is greatly appreciated.
-POOLS: If the booked home has a pool please note that it may NOT be heated and that it may only have seasonal access from May-August. Please inquire if the pool will be available during your stay. And damage to the pool or its premises will be the full responsibility of guests and use of such facilities acknowledges the inherent dangers present that are not limited to injury or drowning.
-HOT TUBS: If the booked home has a hot tub, please note there may be an additional fee to ready the hot tub for your use.. Please inquire if the hot tub will be available during your stay. And damage to the hot tub or it's premises will be the full responsibility of guest and use of such facilities acknowledges the inherent dangers present that are not limited to injury or drowning.
- LIABILITY AND INSURANCE: Guests are liable for any damages to the premises or its contents. It is the guest's responsibility to insure their personal belongings and those of their guests. Manager and its staff are not responsible for guests' contents, lost items, or forgotten packages.
- CLEANING AND FURNITURE: Excessive cleaning required will be billed at $125/hr. Any furniture restoration to the original position will incur a fee of $25 per piece.
-SERVICE ANIMALS: Guests with a licensed ADA service animal must adhere to strict guidelines. You must inform us of answers to the following two questions:
* Is the assistance animal required because of a disability?
* What work or task has the animal been trained to perform?
And acknowledge and agree to the following:
* Your Service Dog/ESA may not be left unattended. (Crating and leaving the animal in your absence is not permitted; the animal must accompany you AT ALL TIMES).
* The guest is responsible for any damage caused by the service animal.
* Additional charges may apply for damage or extra cleaning caused by the stay.
* Misrepresenting a pet as a service animal may result in eviction without refund.
* Service animals/ESAs may not be on furniture or counters unless necessary for the disability.
* There are rules to ensure a pleasant stay for all guests, such as not leaving the service animal unattended, providing a copy of the rabies vaccine, keeping the animal on a leash, and cleaning up after it.
-DAMAGE WAIVER
The total cost of your reservation for this Property includes a damage waiver fee (USD) with the following fee of $15 per reservation, plus tax if applicable:
The Damage Waiver covers you for up to $1,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to Minty Living prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit.
How to Report Damage
Please report accidental damage as soon as it occurs so we can assess and minimize the extent of the damages.
Damage Waiver Additional Terms and Conditions
The Damage Waiver only covers damage that occurs during the authorized rental period and that Renter or an authorized guest reports PRIOR TO CHECK OUT.
The Damage Waiver does not cover intentional damage or damage caused by smoking, pets or other animals brought onto the Property, or criminal activity.
The Damage Waiver does not cover damage to any structure other than the Property covered by your confirmed, non-fraudulent reservation.
Renter is responsible for any accidental damage that exceeds $1,000. Damages for covered claims in excess of $1,000 or for uncovered claims will be charged to the Renter’s credit card.
The Damage Waiver program is provided and administered by Minty Living and is not an insurance policy. The Damage Waiver does not provide liability coverage and does not cover vehicles or guest personal items.
The following payment clause applies to reservations made with Minty Living. By making a reservation, guests agree that the card of record provided during the reservation process indicates agreement to the above terms and conditions and also that it may be charged for various expenses outlined in the terms and conditions. Additionally, the card of record may be charged for any and all outstanding rent payments, services or products provided by Minty Living, its staff, and third-party vendors. These charges may include, but are not limited to, the fee schedule as defined in this agreement, additional requested services, damages beyond normal wear and tear, fines or penalties imposed by authorities or homeowner associations, and unauthorized stay extensions. All payments will be processed securely and in compliance with applicable laws and regulations. By proceeding with the reservation, guests acknowledge and agree to the terms of this payment clause.
Please note that acceptance of Minty Living's Occupancy Rules and payment of the booking invoice indicate agreement with these terms and conditions.