Before you check-in, we will ask you to sign its terms and conditions. Our house rules are also included in the listing description across different platforms to promote transparency.
To avoid issues and deductions from your deposit, we kindly ask you to carefully review the following house rules:
The standard check-in time is 3 PM, and the standard check-out time is 10 AM. If you wish to request an early check-in or late check-out, please contact us at least 24 hours before your arrival.
If there are any issues in the apartment upon your arrival, please report them to us immediately so that we can assist you. You may call us at +44 (0) 203 5760893, message us through the platform, or email us at
[email protected].
Pets are welcome upon request, and note that charges may apply.
Smoking is strictly prohibited.
No parties or events: We have a strong system to detect parties, and your booking will be terminated with immediate effect. This will result in the loss of your deposit, and possibly the commencement of any legal action if required.
Quiet time is from 10 PM to 7 AM.
Please respect the neighbors.
No shoes inside the apartment.
No ball games inside.
Removing anything from the unit is prohibited. This will also result in the loss of your deposit.
If you break a small number of glassware/plates or leave a few marks on walls, etc., you will not be charged. However, management needs to be made aware ASAP so replacements can be provided.
Please treat the house like it’s your own home. We hope you enjoy staying here as much as we do.
Thank you for your cooperation!